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    Reported Rental Results

    MyRoom Results

    Dated collections, occupancy snapshots and clearly labelled statement balances.

    200+
    Rooms managed
    Across 50+ Penang properties · January–June 2026 portfolio
    85%
    Average portfolio occupancy
    Across 200+ MyRoom-managed rooms · January–June 2026 · Target: 95%+ · Figures updated July 2026
    15%
    Flat management fee
    Charged on rent actually collected · no fee on a vacant room
    7–21 days*
    Placement window
    Typical, not guaranteed

    In owners' own words

    Owner names withheld on request. Mr Yong's video testimonial above is our primary named, on-record proof. Specific figures are shown only on full case studies where the owner has approved publication.

    “My unit sat empty for months. After handing it to MyRoom I receive a monthly statement and payout.”

    — Semi-D owner, Bayan Lepas

    “MyReno handled the renovation and MyRoom filled the rooms quickly. I just receive the monthly statement.”

    — Landed owner, Batu Maung

    “Empty for months under a traditional agent. MyRoom repositioned the unit room-by-room and filled it within weeks.”

    — Condo owner, Bayan Lepas

    Reporting & definitions

    How we measure every number on this site

    Portfolio occupancy = occupied available rooms ÷ total available managed rooms, measured on the last day of each month and averaged across the reporting period. All active managed properties are represented. Rooms under renovation or held off-market are excluded from the denominator until handover. Reserved rooms count as occupied only once a deposit has cleared and a tenancy start date is signed. 95%+ is a performance target for suitable mature properties — it is never presented as historical performance. Validated by Harry Ooi, Co-founder (portfolio reporting).

    Monthly occupancy — January to June 2026

    85%

    Six-month portfolio average (Jan–Jun 2026)

    The month-by-month register is maintained internally and signed off by Harry Ooi, Co-founder (portfolio reporting). Owners in due diligence can request the monthly breakdown on WhatsApp — we publish only figures that have cleared that sign-off.

    Rooms under renovation or held off-market are excluded from the denominator until handover. Reserved rooms count as occupied only once the deposit has cleared and a start date is signed. Monthly figures marked “pending validation” are released once the operations register is signed off — we would rather show a gap than an unverified number.

    Gross rent processed

    RM2M+ cumulative gross rental recorded or processed from 2022 to June 2026. Excludes deposits and utilities. Gross rent invoiced and processed through MyRoom's collection and payout workflow. Deposits, utility recharges and cleaning fees are excluded.

    RM2M+

    Cumulative gross rent processed, 2022 – June 2026

    Evidenced by monthly owner statements and the MyRoom collection ledger. Year-by-year totals are released once finance confirms each period; the cumulative figure is deliberately stated as a floor, not an estimate.

    Approved wording for every published figure

    MyRoom published figures, definitions and review dates
    FigureValueDefinition & periodValidated byReviewed
    Portfolio occupancy85% (target 95%+)Portfolio occupancy = occupied available rooms ÷ total available managed rooms, measured on the last day of each month and averaged across the reporting period. January–June 2026. Source: Monthly occupancy register (internal).Harry Ooi, Co-founder (portfolio reporting)July 2026
    Rent processedRM2M+Gross rent invoiced and processed through MyRoom's collection and payout workflow. Deposits, utility recharges and cleaning fees are excluded. 2022 – June 2026. Source: Monthly owner statements.Harry Ooi, Co-founder (portfolio reporting)July 2026
    Portfolio size200+ rooms / 50+ propertiesRooms under an active MyRoom management agreement. January–June 2026. Source: Management agreement register.Harry Ooi, Co-founder (portfolio reporting)July 2026
    Response standard2 business hoursTime from first WhatsApp message to a human reply, Mon–Sat. Ongoing. Source: WhatsApp Business response report.Harry Ooi, Co-founder (portfolio reporting)July 2026
    Notice period90 daysTermination notice under the standard management agreement. Ongoing. Source: Standard management agreement, clause 12.Harry Ooi, Co-founder (portfolio reporting)July 2026
    Typical placement window7–21 days (typical)Days from listing live to signed tenancy on a suitable room. January–June 2026. Source: Placement log.Harry Ooi, Co-founder (portfolio reporting)July 2026
    Management fee15% of collected rent15% of rent actually collected in the month. Excludes deposits and utilities. One RM80 monthly deep clean is charged separately from the 15% fee; renovation (via MyReno) is quoted separately. Ongoing. Source: Standard management agreement, schedule 1.Harry Ooi, Co-founder (portfolio reporting)October 2026
    Service areas14 (8 core, 6 selective)Areas with a live tenant pipeline (core) or assessed on request (selective). Ongoing. Source: Service-area classification.Harry Ooi, Co-founder (portfolio reporting)September 2026

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