Real Penang owners. Real numbers. Real payouts.
3-bed condo → 7-room co-living. Reached 100% occupancy within 21 days of handover; 6 of 7 rooms occupied as of May 2026. Gross RM4,450 − 15% MyRoom fee − ~RM256 deductions = ~RM3,526 owner net.
3-bed condo repositioned as 5-room co-living for factory professionals.
RM1,800 whole-unit → RM3,100+ net after room-by-room refit.
Real Owners, Real Results
“我最满意的就是你们一直有keep我update... 对我这种不是在槟城的owner来讲非常方便。”“What I’m most satisfied with is that you always keep me updated… for an owner like me who isn’t in Penang, it’s very convenient.”
— Mr. Yong, MyRoom Co-Living Owner
Especially built for owners who aren't based in Penang.
Monthly
Owner Reports
100%
Hands-Off
18+ mo
Under Management
Owner names withheld on request. Mr Yong's video testimonial above is our primary named, on-record proof. Specific figures are shown only on full case studies where the owner has approved publication.
“My unit sat empty for months. After handing it to MyRoom I collect a steady monthly payout — completely hands-off.”
“MyReno handled the renovation and MyRoom filled the rooms quickly. I just receive the monthly statement.”
“Empty for months under a traditional agent. MyRoom repositioned the unit room-by-room and filled it within weeks.”
Reporting & definitions
Portfolio occupancy = occupied available rooms ÷ total available managed rooms, measured on the last day of each month and averaged across the reporting period. All active managed properties are represented. Rooms under renovation or held off-market are excluded from the denominator until handover. Reserved rooms count as occupied only once a deposit has cleared and a tenancy start date is signed. 95%+ is a performance target for suitable mature properties — it is never presented as historical performance. Validated by Harry Ooi, Co-founder (portfolio reporting).
85%
Six-month portfolio average (Jan–Jun 2026)
The month-by-month register is maintained internally and signed off by Harry Ooi, Co-founder (portfolio reporting). Owners in due diligence can request the monthly breakdown on WhatsApp — we publish only figures that have cleared that sign-off.
Rooms under renovation or held off-market are excluded from the denominator until handover. Reserved rooms count as occupied only once the deposit has cleared and a start date is signed. Monthly figures marked “pending validation” are released once the operations register is signed off — we would rather show a gap than an unverified number.
RM2M+ cumulative gross rental recorded or processed from 2022 to June 2026. Excludes deposits and utilities. Gross rent invoiced and processed through MyRoom's collection and payout workflow. Deposits, utility recharges and cleaning fees are excluded.
RM2M+
Cumulative gross rent processed, 2022 – June 2026
Evidenced by owner payout statements and the MyRoom collection ledger. Year-by-year totals are released once finance confirms each period; the cumulative figure is deliberately stated as a floor, not an estimate.
| Figure | Value | Definition & period | Validated by | Reviewed |
|---|---|---|---|---|
| Portfolio occupancy | 85% (target 95%+) | Portfolio occupancy = occupied available rooms ÷ total available managed rooms, measured on the last day of each month and averaged across the reporting period. January–June 2026. Source: Monthly occupancy register (internal). | Harry Ooi, Co-founder (portfolio reporting) | July 2026 |
| Rent processed | RM2M+ | Gross rent invoiced and processed through MyRoom's collection and payout workflow. Deposits, utility recharges and cleaning fees are excluded. 2022 – June 2026. Source: Owner payout statements. | Harry Ooi, Co-founder (portfolio reporting) | July 2026 |
| Portfolio size | 200+ rooms / 50+ properties | Rooms under an active MyRoom management agreement. January–June 2026. Source: Management agreement register. | Harry Ooi, Co-founder (portfolio reporting) | July 2026 |
| Response standard | 2 business hours | Time from first WhatsApp message to a human reply, Mon–Sat. Ongoing. Source: WhatsApp Business response report. | Harry Ooi, Co-founder (portfolio reporting) | July 2026 |
| Notice period | 90 days | Termination notice under the standard management agreement. Ongoing. Source: Standard management agreement, clause 12. | Harry Ooi, Co-founder (portfolio reporting) | July 2026 |
| Initial placement | 7–21 days (target) | Days from listing live to signed tenancy on a suitable room. January–June 2026. Source: Placement log. | Harry Ooi, Co-founder (portfolio reporting) | July 2026 |
| Service areas | 13 (8 core, 5 selective) | Areas with a live tenant pipeline (core) or assessed on request (selective). Ongoing. Source: Service-area classification. | Harry Ooi, Co-founder (portfolio reporting) | July 2026 |
Free rental assessment on WhatsApp. Instant acknowledgement, human reply typically within two business hours (Mon–Sat); full assessments up to 24 hours.
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